Q. What audio/video file formats can you transcribe?
Q. How do I send my audio/video files?
Q. How can I copy audio/ video files from CD/ DVD to PC?
Q. How will the transcripts be returned to me?
Q. What turnaround times do you offer for transcription?
Q. What quality assurance do you provide with your transcription?
Q. Do you sign Confidentiality Agreements with a client?
Q. How much do you charge for transcription?
Q. Do you outsource work like most other companies?
Q. When can I upload work and when does the job start?
Q. How established are you as a company?
Q. When must I settle my account and how do I pay?